Right of Withdrawal

We would like to point out that as a consumer within the meaning of consumer protection regulations, you may have the right to withdraw your contract declaration to SOBEK Drives GmbH, Am Oberfeld 9, 72108 Rottenburg am Neckar, within 14 days without giving any reasons.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g. a letter sent by post, fax or email to

KONTRONIK – A brand of
SOBEK Drives GmbH
Am Oberfeld 9
72108 Rottenburg am Neckar

Phone: 07457 943510
Fax: 07457 943590
Email: info@kontronik.com

of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion of the Right of Withdrawal

The right of withdrawal is excluded for contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or determination by you is decisive, or which are clearly tailored to your personal needs (ยง 312g para. 2 no. 1 BGB).